Alle bestellingen worden met liefde ingepakt en verzonden. Toch kan het voorkomen dat je niet tevreden bent. In dat geval mag je jouw bestelling tot 14 dagen, zonder opgave van reden, annuleren. Die termijn gaat in op de dag dat jij het artikel ontvangt. Je hebt na de annulering nogmaals 14 dagen om het product retour te sturen.
Hoe retourneer je:
1. Controleer of het product onbeschadigd is. Dit is een voorwaarde om je product retour te morgen sturen.
2. Vul het herroepingsformulier in en stuur het ingevulde formulier naar sepinactie@gmail.com. Het herroepingsformulier vind je hier.
3. Stop de artikelen in de verpakking waarin je het toegestuurd hebt gekregen en schrijf hier het retouradres op:
SEP in actie
Aardbeivlinder 156
4007 HB Tiel
4. Frankeer je retourpakket en breng het naar de brievenbus of het PostNL servicepunt. De kosten voor het retourneren zijn voor eigen rekening.
Tip! Bewaar het verzendbewijs wanneer je je retour pakket via PostNL pakketpost verstuurd.
5. Zodra wij jouw retourpakket hebben ontvangen, storten wij het aankoopbedrag binnen 14 dagen terug op jouw bankrekening.
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